The company provides infrastructure software and services to the global telecommunications industry, with customers such as AT&T, Comcast, and SingTel.

 

Since 2011, the company leadership has engaged The Ripples Group on a variety of challenges, from strategic thinking to organizational dynamics, from developing a new brand story to a product roadmap. In each instance, Ripples worked very collaboratively with the internal teams and supported progress with facilitation, structured thinking, research, and analytics. We played a key role in setting new strategic directions such as the Internet of Things and avoiding ill-fated acquisitions.

 

Furthermore, we advised the leadership team in the complete transformation of two major divisions. More than 10,000 roles throughout the organization were re-defined, new success metrics were implemented, training was revamped, and a new management structure was instituted. The product suite has surpassed all competition and has been building a great track record of wins at major accounts. The company that was for 30 years known as a telecommunications system integrator has re-emerged in recent years as a product company with unmatched capabilities in the industry. Its stock price keeps appreciating ahead of comparable indices.