How to turn around and scale up small businesses for sustainable profitable growth A vulnerable, small company that is in the topical business, mostly serving as a contract manufacturing organization undergoes dramatic change to become a sp...
The (Potentially) Misplaced Focus on Customer ExperienceWhen a concept starts showing up everywhere, starts feeling like a fad, it is time to put on a skeptical hat. Customer Experience (CE) is such a concept, lat...
Growth Strategy: Where Does a One-trick Pony Go?In our consulting practice, we often meet with executives who are looking to grow their businesses in new directions. The new direction may be a new market o...
How to discover Winning Strategies?Where do winning strategies come from? Management literature is full of theories on strategy development. Every academic, guru, or consultant seems to have a...
Mastery of Change PerformanceKotter outlines the key differences between leadership and management: “Management is about coping with complexity by maintaining order and consistency in sy...
Cultural Transformation The essence of any business transformation is cultural change, yet this is also the single most difficult challenge. Everyone wants “the culture” to change, ...
Business TransformationBusiness transformation aims at changing the way people think and act in an organization, since behavior is the ultimate driver of business results. A few ba...
Women in Leadership: Changing the Game With a workforce that starts 50-50, why do only 2% of CEO and less than 20% of senior positions on average end up being held by women? In the past few year...
Daring to Lead!So much has been said on leadership, yet we dare say more. There still is a need for developing a next generation of leaders determined to leave this world a...
Making Vision Work for YouVision describes the future we want to bring into reality. Many organizations struggle with making vision really work for them. While vision can undoubtedly ...
Educating Managers through Service Learning Service learning is a form of experiential education in which participants engage in activities that address human and community needs, together with structu...
Leadership JourneysAnnual journeys took the regional executives of a multinational food business, ranging from top country officials to marketers, supply chain managers, staff,...
Power of Women and Vision: The Boston ClubIn October 2002, a group of about 20 women who are members of the Boston Club—an influential community of senior executive and professional women in Boston—c...
Key Challenges in Post-Merger Integration Much has been said and written about merger integration. Here we briefly highlight five key challenges that executives in charge of a large-scale integration...
